SnapTrellis support

Let’s get you back to your screenshots.

SnapTrellis turns related captures into a named Vine you can arrange, explain, preserve, and share.

Screen Recording permission

SnapTrellis needs macOS Screen Recording permission to capture a still image of the region you select. It does not record video or audio.

  1. Open System Settings.
  2. Choose Privacy & Security → Screen Recording.
  3. Allow SnapTrellis.
  4. Quit and reopen SnapTrellis if macOS asks you to.
  5. Try Capture again.

Where captures live

Active captures stay visibly within reach in the Trellis and join the current Vine. Finished captures remain recoverable for seven days. Everything is stored locally in SnapTrellis’s sandboxed app container.

Copy, paste, drag, or save

Finish and recover

Finish removes a capture from the active Vine without deleting it immediately. Use Undo or Recently Finished to recover it during the seven-day retention period.

Still need help?

Email hello@designedcalm.com. Include your macOS version and what you expected to happen, but do not send a private screenshot unless it is necessary.